Maybe you are unable to log into your TurboTax account. If any of the below-mentioned reasons you are facing, you can simply contact TurboTax Customer Support. There could be many reasons and causes behind contacting TurboTax support. # Why do you need to contact TurboTax Customer Service? Now, you can simply connect with the expert and get solutions To chat online, you are supposed to log in to the TurboTax software.Īnd then, you must go to the contract, which is given at the top of the screen And due to these problems, users keep on trying to contact experts via the TurboTax Live chat service. And maybe that’s why people keep on facing technical problems. There are numerous features of TurboTax, and it has different versions as well. In case you are stuck and want to find out the ways to get in touch with TurboTax Customer service chat, the team will help you to resolve your problems instantly. Press 6 for Payment solutions or merchant services support # Enlisting the Voice Menu to let you connect with TurboTax/ Intuit Live Person: In such circumstances, you can either try to resolve the issue manually and if you are unable to do it, you can instantly contact TurboTax. No doubt, TurboTax is one of the favorite tax computing software, yet users from time to time keep on encountering technical pitfalls like TurboTax not working or loading. It has different versions as well, like Premiere, deluxe, home and business, free, and others. It has made tax calculation immensely easy and simple. Intuit’s TurboTax is surely a leading and renowned tax preparation software. Ugh.# How do I speak to a live person at TurboTax? Without knowing there were mistakes, I gave the guy, "William," Five stars across the board. Seriously? The sickest part is that before you can even see the return to review it, you have to pay the fee, which is fine, BUT you also have to give them a review. Or start over and do the entire thing myself. Long story short after a very long phone call with a service person, I was told that the return is complete and my only option is to file it and do an amended return later. When I open up the return, I see that it was done wrong and reported as a short term gain rather than long term. Next think I know, I get a message saying that it's complete. So I went to the IRS website and found the instructions and the form and uploaded them to Turbotax. The expert said that Turbotax cannot do this and that he basically didn't know what I was talking about. I had a large capital gain that I rolled into a qualified opportunity zone investment that needed to be reported on Sch. He didn't even look at the previous year's return or all of the supporting documents that I uploaded. The "expert" did not know what he was doing. I just had the worst experience with Turbo tax full service. I hope that Turbotax keeps this level of service at reasonable cost. So again, my experience is very positive. One of them followed up after our chat, doing additional research and sending an email with the findings and helping me to save $$$$ in taxes. The Tax Preparers that worked in my questions, claimed to have between 7-17 years of experience. I didn't know what to expect, but they really take the time needed to answer the questions, even some complex ones. For any question I had, I could open a chat window and after 3-15 minutes, a Tax Preparer answered. Also, she didn't put any pressure or try to sell anything. I found her to have a good professional experience (6-10 years). But she told me that I could do it on Turbotax Live and consult with the Tax Preparers anytime. I had to handle a special case that she said they couldn't handle in Turbotax Full Service. We discussed my general situation on the phone, as I'd do with any other tax preparer (she didn't ask for any amounts, nothing that wasn't needed for our discussion). I signed up to Turbotax Live Full service, and next day, a Tax Preparer (not a CPA) called me (10 minutes late, but it's ok). Here's my experience (very positive, congratulations to Turbotax!):
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